Feedback affirms that young people value Youth Connexions advice and guidance
04 April 2016
Youth Connexions carries out regular surveys to gain feedback from young people about the services they receive. The most recent study asked 1,000 young people who received independent and impartial advice or guidance to rate their experience.
96% of the young people said that their Youth Connexions Adviser was friendly, approachable, welcoming and easy to talk to, and 97% said that after the meeting, they felt clearer about the action they need to take to achieve their goals.
One young person commented: “I received all the information I needed to know and my adviser was kind, polite and very informative.”
A key aim of Advisers is to establish what support the young person is looking for, and it is pleasing that 99% of young people said the Adviser fully or mostly met their needs.